Eligibility

• Returns accepted within 15 days of delivery
• Eligible for store credit or product exchange only — no refunds to original payment method

Exceptions (Non-Returnable Items)

• Discounted items (final sale)
• Gift cards
• Items without tags or original packaging
• Items showing signs of wear or use

How to Start a Return

1. Email customerservice@munsthebrand.com with your order number and items you wish to return
2. Purchase and print the return shipping label sent via email
3. Ship your items back using the provided label

Additional Information

• Customers cover return shipping costs; return labels are non-refundable
• Allow up to 10 business days to receive your store credit or replacement product
• Replacement delivery times vary based on location

Damaged Items

• If your order arrives damaged, email customerservice@munsthebrand.com with your order number and photos of the damage
• We handle these on a case-by-case basis and will work toward a satisfactory solution